Select Settings from the navigation bar to access the pages where you can set preferences for your email account.

Settings Menu
Options
- Go to Settings > Options to do any of the following procedures
Changing your Account Name or Password
- Enter the name change and/or new password entries
- Click Save
Turning on or off Automatic Email Forwarding
- Specify the email address of the account you want your email to be forwarded to
- Select the Don’t leave a copy of a forwarded message in this mailbox checkbox if you do not want to keep copies of your account’s incoming email
- Click Save
To turn off the Automatic Email forwarding feature:
- Delete the email address of the account where your incoming email was being forwarded
- Make sure that the Don’t leave a copy of a forwarded message in this mailbox checkbox is not selected.
- Click Save
Specify Reply Format, Email Signature, or a Reply-to Email Address
- Make the changes you require to any of these fields according to onscreen instructions
- Click Save
Specify the Number of Messages to be Displayed in Lists
- Enter the number of messages you want to see on each page
- Click Save
User Contact Information
This information can be used to keep your personal and professional contact information current for the system administrator.
Changing Business or Home Contact Information
- Go to Settings > User Contact Information
- Make the changes you require
- Click Save
- Click Close if you want to go back to the Settings Menu without saving changes
Auto-Reply
You can create an email that will be sent automatically in response to any email you receive (such as a vacation notification), and you can restrict the auto-reply email to particular situations.
- Go to Settings > Auto-Reply to do any of the following procedures
Turning an Auto-Reply Email On or Off
To send an auto-reply email automatically:
- Select the Enable Auto-Reply checkbox
- Click Save
To turn off the auto-reply email feature:
- Deselect the Enable Auto-Reply checkbox
- Click Save
Setting Auto-Reply Restrictions
You can set specific conditions for when auto-replies should not be sent, such as when a message is sent FROM a particular address. You can also specify that you do not want auto-replies sent to an alias on your email account.
Do not send Auto-Replies to an Alias:
- Select the Reply only if original message is sent to me checkbox.
- Click Save
Do not reply to Email addresses & Mailing Lists:
- Do one of the following to exclude certain addresses from receiving your auto-reply
- Enter any email addresses for individuals to whom you do not want auto-replies sent in the Email Addresses field
- Enter any email addresses for mailing lists to which you do not want auto-replies sent in the Mailing Lists field
- Click Save
Creating an Auto-Reply
You can specify whether an auto-reply is only ever to be sent once to each email address and whether the auto-reply is to include the text of the original message or not, as well as specifying the email address that should be used to send the auto-reply.
Use the following for these actions:
- Reply only once to each sender (check this box if you only ever want the auto-reply sent once to each address)
- Include original message in auto-reply (check this box if you want the sender’s original message text quoted in your auto-reply)
- Reply sent from: (enter the email address you want to use to send the auto-reply – leave this field blank if you want to use your usual address)
Writing the Auto-Reply Email
- Write the text for your auto-reply email in the Message field
- Click Save
Email Filters
You can turn on or off, or modify the severity of the filters used to check incoming email for spam, viruses and forbidden attachments.
- Go to Settings > Email Filtering to do any of the following procedures
Forbidden Attachments
Forbidden Attachments are defined by the system administrator and are listed below. Typically a forbidden attachment is a file type that is deemed to pose an unnecessary risk to the system, such as a file with a “.vbs” extension which is commonly used to spread computer viruses via email.
Forbidden attachment settings are modified in the same way that your anti-spam and anti-virus settings are treated, which are explained in the following sections.
| NORMAL |
STRONG |
EXTREME |
*.BAT
*.COM
*.CMD
*.EXE
*.HTA
*.LNK
*.PIF
*.SCR
*.SHS
*.VB*
*.{* |
*.386
*.ACM
*.ADE
*.ADP
*.ASX
*.AVB
*.BIN
*.CD*
*.CHM
*.CLA*
*.CPL
*.CNV
*.CS*
*.CRT
*.DLL
*.DRV
*.DVB
*.GMS
*.HLP
*.HTT
*.INF
*.INI
*.INS
*.ISP
*.JS*
*.JTD
*.MSC |
*.MSG
*.MSP
*.MST
*.MPD
*.NWS*
*.OBD
*.OCX
*.OFT
*.OV*
*.REG
*.SCT
*.SHB
*.SHW
*.SMM
*.SYS
*.TLB
*.TSP
*.VSS
*.VST
*.WBT
*.WIZ
*.WSH
*.VXD
*.WBK
*.WSC
*.WSF |
|
Includes NORMAL and
STRONG
*.BAS
*.CPT
*.EML
*.MD*
*.HTM*
*.MHT*
*.MPP
*.MPT
*.MSI
*.PCD
*.PL
*.PLX
*.POT
*.QPW
*.RTF
*.WPD
*.VS* |
Modifying your Anti-Virus Filter Settings
To specify what you want to happen to email with viruses, go to Settings > Email Filtering > Anti-Virus:
- Choose either:
- Delete message immediately (you will never be able to review messages that have viruses)
OR
- Block message into Quarantine (you will be able to read the message, but not to open any attachment that has a virus)
- Click Save
To turn Virus Filtering on or off:
- Choose either:
- Normal to turn on virus filtering
OR
- Disabled to turn virus filtering off
- Click Save
To modify Virus notification settings:
- Choose:
- Sender receives notification to let a sender know that they sent a virus
- Recipient receives notification to let a recipient know that they have email in Quarantine with a virus
- Click Save
Modifying your Anti-Spam Filter Settings
To specify what you want to happen to email identified as spam:
- Choose either:
- Delete message immediately (you will never be able to review messages identified as spam)
OR
- Block message into Quarantine (you will be able to release the message to your inbox)
OR
- Tag messages as spam but allow them all through to your inbox
- Click Save
To choose the level of Spam Filtering:
- Choose either:
- Disabled (no spam filtering)
OR
- Normal (basic spam filtering)
OR
- Strong (advanced spam filtering used)
OR
- Extreme (can occasionally result in false positives)
- Click Save
Rules
You can create settings for the automatic filing of incoming messages to specific folders based on subject lines, or senders, or recipients, or attachments.
Creating Rules
- Go to Settings > Rules, and click Add Rule
- Enter the name you want to call the rule
- Select the email account to which you want to apply the rule
- Choose the filters you want the rule to use
- Click More to have options to further refine the filter
- Choose the action you want to perform on the email that is caught by the filter
- Choose Discard to delete the email automatically
OR
- Select the folder you want the email to be automatically filed into
Selecting the order in which rules are applied
- Select the rule you want to move
- Click either
- Move up to apply the rule before another
- Move down to apply the rule only after another one has been applied first
Deleting Rules
- Select the rules you want to delete
- Click Delete
External Accounts
You can specify the details of email accounts (other than your WebMail account) from which you want to retrieve email.
Adding an External Email Account
- Click Add Account
- Enter the name you want to call the account
- Enter the address of the mail server,
for example: mail.domainname.com
- Select the email protocol the account’s server uses
- Enter the account’s username
- Enter the account’s password
- Click Save Account
Deleting External Email Accounts
- Select the accounts you want to delete
- Click Delete
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